Collect less
The owner portal asks for dates, guest count and operational notes. It warns against payment details and unnecessary guest information.
Security and privacy
Booking data deserves
clear boundaries.
Changeover Master is built around data minimisation, private storage and automatic checks, with staff review for uncertain dates, overlaps, changes and cancellations.
Keep it private
Your booking records and uploaded files are stored privately. Company access controls keep your information separate from other businesses.
Separate access
Staff sign in to their workspace. Owners receive a long, private portal link that can be replaced by the cleaning company if needed.
Leave a record
Each submission has a reference, received time, source and review status so the cleaning company can trace what happened.
Protection in everyday use
Safety is part of the booking workflow.
- Booking and enquiry details checked when submitted
- Upload limits that help protect your booking inbox
- Incoming booking emails verified and duplicate messages checked
- Private iCal addresses encrypted and fetched only by the server
- Matching stays checked to avoid duplicate diary entries
- Unclear dates, changes and multi-property emails held for staff review
- Controls that help block spam and repeated unwanted requests
- Browser protections that restrict unnecessary permissions
- Service credentials kept out of public pages
- Optional analytics disabled until the visitor allows them
- Booking documents held in private storage
Control who can access your bookings
Real workflows, controlled access.
Your staff sign in to your company workspace. Owners use private submission links, keeping it simple to send bookings without opening up your diary.
Private invitations
Staff access is arranged through named invitations to your company workspace.
Replaceable owner links
A company can issue a new owner link if the previous one was shared with the wrong person.
Checked imports
Clear dates from supported files are added automatically. Unreadable or uncertain rows remain in the inbox for a staff member to resolve.
Support and deletion
Contact us if you have an access concern or need help requesting a copy or deletion of your data.
Have a security question?