How to collect holiday-let bookings from owners
Give owners simple ways to send a whole schedule, then keep every source attached to the dates your cleaning team uses.
Read the guidePractical guides
Make every booking
clear enough to act on.
Holiday-let cleaning teams need reliable dates, a visible source and a way to catch changes before they affect the work. These guides explain the decisions behind a dependable changeover diary.
Start with the problem on your desk.
Each guide uses an illustrative example. The same checks apply whether your team uses Changeover Master or is improving its current process.
How to handle booking changes and cancellations
Treat an amended booking as a decision about an existing stay, with the old dates and the new source still visible.
Read the guideUsing iCal feeds for a holiday-let cleaning schedule
An iCal feed can bring booking dates into the diary, but it needs checks for freshness, missing events and conflicting owner updates.
Read the guidePlanning same-day holiday-let changeovers
Spot the departure and arrival together, then confirm the access window, team capacity and unresolved booking updates.
Read the guideMoving a holiday-let cleaning diary from a spreadsheet
Start with a small group of properties and future stays, verify the dates, then invite owners to send updates through a consistent route.
Read the guideTry the actual workflow
Bring one messy booking message.
See which details can be prepared and which need a human decision before they reach a diary.