Cumbria
Holiday let changeover software for the Lake District
Lake District lets often turn around walkers. The roads between Wasdale, Langdale and Windermere are slow, and the house may still be wet from boots and coats.
The gap between two sets of walkers
Lets here often turn in the school holidays, at Easter and in the October half term, around people who have come to walk. Checkout and the next check-in can fall on the same day. The work in between is beds, floors, and a house that may be wet.
Wasdale, Langdale, Borrowdale and the shores of Windermere are not one loop. The roads around the lakes are slow, and a lane that is fine early can be queued with day visitors by late morning. If travel time is not in the plan, the last house misses its arrival even when each clean was a fair length.
Mud, dogs and a phone that may not send
Walking cottages mean a boot room, somewhere for wet coats, and dog hair, on top of the ordinary kitchen and bathrooms. A stove is its own check if the owner has asked for it to be left a certain way. Ash swept into a bag is not that check.
Valleys often have weak mobile signal. Where the key is, and what to do with wet kit, has to be on the job before the cleaner drops into the valley. A reply sent from the house may not leave the phone until they are back in range.
How Changeover Master helps
The useful Lake District view is the changeover and the next arrival on the same property, with a warning if the clean is not marked done as check-in gets close. The cleaner ticks the list from a private link, with no login, and can add a photo of the finished rooms, including the boot room if that is on the list for that house.
- Calendar sync. Where you connect an iCal feed, those departures become changeovers on the diary. After a successful check the feed is read again about every 15 minutes. That is a sync, not a ping the moment someone books, so a same-day change should also be sent directly.
- Cleaner job links, with no cleaner login. Each cleaner has a private link. They open it on their phone, with no login and no app, and see only the changeovers you assigned. It shows the address, the checkout, the next check-in and the access notes.
- Photo proof. On that link they can add a photo of the finished clean. You see the photo count and the pictures on the changeover. The photos stay private.
- Problem reports. From the same link they can report damage, missing or low supplies, maintenance, cleanliness or guest mess, or other, with a short note. You see an open-problem flag on the changeover. An owner or manager marks it resolved.
- Late-clean alerts. If the clean is not marked done by the cutoff before the next check-in, or today's changeover has no cleaner, the account owner can get one email and the diary can show At risk, then Late. The cutoff starts at two hours and needs a check-in time on the property.
- Unlimited cleaners and staff. Every plan includes unlimited cleaners and staff. The price follows how many active properties you look after, not how many people are on the team.
Pricing
The price is the same in every area. It follows active properties, not the county.
- Free for up to 2 active properties after the 30-day trial. With more than 2, the workspace becomes read-only until you choose a paid plan.
- Starter is £19 a month for up to 10 active properties, or £190 a year.
- Plus is £39 a month for up to 25 active properties, or £390 a year.
- Growth is £69 a month for up to 50 active properties, or £690 a year.
- Pro is £129 a month for up to 100 active properties, or £1290 a year.
Annual billing is 10 times the monthly price, paid upfront for 12 months. The trial is 30 days and does not need a card. Free done-for-you migration is included on every plan: we will move your properties, calendars and cleaners across for you.
Guides for this work
Free to read, with no sign-up. They are general notes, not a rule for this area.