Scotland
Holiday let changeover software for the Scottish Highlands
The Highlands are not one round. Skye, Lochaber and the Cairngorms are different regions, joined by single-track roads with passing places, and a phone that often has no signal at the house.
One glen is not the Highlands
The Scottish Highlands are not a single cleaning round. Skye, Lochaber and the Cairngorms are different regions, and a company works the houses it can actually reach. Single-track roads with passing places make a nearby cottage a slow trip. Two Saturday checkouts that look fine as a list can be impossible on the road.
Weekly lets in the main season often turn on Saturday. Winter is quieter, and a road that was a sensible plan last week may not be one this week. The person sending the team still has to look at the weather. The diary will not.
Signal, midges and an owner who is not at the door
A lot of Highland properties have weak or no mobile signal at the house. Read the access note before the single-track section. A call to the owner at the door is a poor plan when the owner may not be nearby and the phone may not connect.
In late spring and summer, midges make an outdoor check a short, timed job. That includes a hot tub if the house has one. Finish the outside tasks deliberately. It is not a reason to skip them, and it is not a detail for a listing.
How Changeover Master helps
Keep a Highland run inside the distance one person can drive and still clean. The private link, opened while there is signal, holds the address, the checkout, the next check-in and the access note. There is no cleaner login. If a calendar feed and the road disagree, confirm the date. A feed can lag, and a same-day change needs a direct message before the cleaner is out of signal.
- Calendar sync. Where you connect an iCal feed, those departures become changeovers on the diary. After a successful check the feed is read again about every 15 minutes. That is a sync, not a ping the moment someone books, so a same-day change should also be sent directly.
- Cleaner job links, with no cleaner login. Each cleaner has a private link. They open it on their phone, with no login and no app, and see only the changeovers you assigned. It shows the address, the checkout, the next check-in and the access notes.
- Photo proof. On that link they can add a photo of the finished clean. You see the photo count and the pictures on the changeover. The photos stay private.
- Problem reports. From the same link they can report damage, missing or low supplies, maintenance, cleanliness or guest mess, or other, with a short note. You see an open-problem flag on the changeover. An owner or manager marks it resolved.
- Late-clean alerts. If the clean is not marked done by the cutoff before the next check-in, or today's changeover has no cleaner, the account owner can get one email and the diary can show At risk, then Late. The cutoff starts at two hours and needs a check-in time on the property.
- Unlimited cleaners and staff. Every plan includes unlimited cleaners and staff. The price follows how many active properties you look after, not how many people are on the team.
Pricing
The price is the same in every area. It follows active properties, not the county.
- Free for up to 2 active properties after the 30-day trial. With more than 2, the workspace becomes read-only until you choose a paid plan.
- Starter is £19 a month for up to 10 active properties, or £190 a year.
- Plus is £39 a month for up to 25 active properties, or £390 a year.
- Growth is £69 a month for up to 50 active properties, or £690 a year.
- Pro is £129 a month for up to 100 active properties, or £1290 a year.
Annual billing is 10 times the monthly price, paid upfront for 12 months. The trial is 30 days and does not need a card. Free done-for-you migration is included on every plan: we will move your properties, calendars and cleaners across for you.
Guides for this work
Free to read, with no sign-up. They are general notes, not a rule for this area.